eCommerce
Answer order questions with live Shopify and Stripe data.
Order tracking on WhatsApp and web chat
Returns, exchanges and refunds
Back-in-stock and cart campaigns
AI Agents + Omnichannel Inbox
Drowning in tickets? Let AI clear the queue.
AI agents that resolve customer questions instantly, plus one inbox for WhatsApp, web chat, SMS and email.
Free plan available. No downloads or installation. Live in minutes.
Amelia R. on WhatsAppAI Agent active
Hi! My order #4821 hasn’t arrived yet. Can you check?
Hi Amelia, found it. Order #4821 left our warehouse yesterday and arrives Thursday. Here’s your tracking link.
Whelp AI Agent
Perfect, thank you!
Reply on WhatsApp, or let the AI Agent handle it…
Every channel your customers use, in one place
WhatsApp
Live chat
Email
Instagram
Messenger
Telegram
TikTok
LINE
Viber
Twilio SMS and voice
Shopify
Stripe
Salesforce
Amazon ConnectThe problem
More customers. More channels. The same overwhelmed team.
Growth should feel good. Instead, every new customer means more tickets, more tabs and longer waits.
Tickets everywhere
WhatsApp, email, DMs, calls, scattered across apps no one can keep up with.
Customers left waiting
Slow first replies turn simple questions into complaints, and lost sales.
Same questions, all day
Order status, hours, refunds. Agents copy-paste answers instead of solving real problems.
Hiring can’t keep pace
Ticket volume grows faster than headcount, and faster than budgets.
The solution
Whelp: AI that answers. One inbox that unites.
AI AgentsExplore AI Agents
Resolve the repetitive. Instantly, 24/7.
AI Agents learn your business and answer customers on any channel, automating up to 60% of inquiries.
Trained on your FAQs, policies and catalog
Takes action: order status, bookings, updates
Hands off to humans with full context
Omnichannel InboxExplore the Inbox
Every conversation. One shared inbox.
WhatsApp, web chat, SMS, email, voice, Instagram, Messenger and Telegram together, with one view of every customer.
Unified customer profile and history
Assign, collaborate and reply as a team
Web, iOS and Android apps
0.0M+Conversations answered
0%Of inquiries automated, up to
0%Automation for eCommerce, at least
0/7Coverage on every channel
How it works
Live in days, not months.
Step 1
Connect your channels
Plug in the WhatsApp Business API, web chat, email, SMS and social in a few clicks. No downloads.
Step 2
Train your AI Agent
Point it at your help center, policies and product data. Design flows with drag and drop.
Step 3
Resolve and route
AI resolves the routine. Your team takes the rest, with context, in one inbox.
Product
One platform for every conversation, and an AI that resolves most of them.
AI Agents that resolve, not just reply.
Trained on your knowledge and connected to your systems, Whelp AI automates up to 60% of customer inquiries on every channel.
Learns from your help center, policies and catalog
Answers in your brand’s voice, day and night
Looks up orders, bookings and accounts
Escalates to the right human with full context
AI Agent, live
Where is my order?Resolved by AI
Change delivery addressResolved by AI
Damaged item, wants refundRouted to Billing
What are your hours?Resolved by AI
Channels
Meet customers where they already are.
Business API, templates and broadcasts
Live chat
Website widget and mobile chat SDKs
SMS and voice
Texts and calls through Twilio
Shared mailboxes, threaded with chat
Direct messages and comments
Facebook Messenger
Messages and page comments
Telegram
Bot integration
LINE and Viber
Popular across Asia and Europe
Before and after
Support, before Whelp and with it.
| Area | Without Whelp | With Whelp |
|---|---|---|
| Where conversations live | Six apps and a shared spreadsheet | One shared inbox |
| First reply | Whenever an agent is free | Instant, 24/7 |
| Repetitive questions | Answered by hand, again and again | Resolved by AI Agents |
| Customer context | Scattered across tools | One unified profile |
| Handoffs | Customers repeat themselves | Full history travels with the chat |
| Performance | Guesswork | Live reports over any time range |
Industries
Every industry has its own questions. Whelp answers them.
See how it works
Retail
Stores, stock and loyalty, handled in chat.
Store hours and locations
Stock checks and click-and-collect
Loyalty points and promotions
Restaurants
Fast replies for reservations and orders.
Reservations and waitlists
Menu and delivery order questions
Feedback after every visit
Automotive
Auto sales and service support that converts.
Test drive and service booking
Inventory and pricing questions
Finance and trade-in inquiries
Banking and finance
Secure answers for account and card questions.
Card, account and fee FAQs
Loan and application status
Secure handoff to verified agents
Insurance
Claims, quotes and renewals without the hold music.
Claims intake with photos on WhatsApp
Claim status updates
Quotes and renewal reminders
Government
Serve citizens on the channels they already use.
Permit and application status
Appointment booking and reminders
Public notices via SMS and WhatsApp
Education
Admissions, enrollment and student support.
Admissions and enrollment questions
Fees, schedules and deadlines
Parent and student announcements
Hospitality
Concierge-level service at any hour.
Booking changes and check-in info
Concierge and room requests
Post-stay feedback
Travel
Keep travelers informed when plans change.
Itinerary and booking changes
Documents and visa FAQs
Disruption broadcasts
Real estate
Qualify leads and book viewings automatically.
Lead qualification
Viewing scheduling
Tenant and maintenance requests
HR and recruitment
Streamlined support for candidates and employees.
Candidate FAQs and status
Interview scheduling
Employee helpdesk
Use cases
What teams hand over to Whelp first.
Order and delivery status
“Where is my order?” answered on WhatsApp with live Shopify data.
After-hours coverage
AI Agents answer nights and weekends. Your team picks up in the morning.
Bookings and appointments
Schedule, confirm and reschedule over SMS or chat. No phone tag.
Claims and applications
Collect details and documents, then route complete cases to the right agent.
Proactive campaigns
Send bulk updates via WhatsApp, Telegram, email and Messenger.
Refunds and returns
Guide customers through policy, collect reasons and update status automatically.
From the team
“WhatsApp blended with Whelp interface is the ideal tool to reach your audience and promote your product and service.”
Seymur RasulovCo-founder, Whelp, Inc.Platform
Enterprise-ready from the first seat.
Security first
End-to-end encrypted cloud connections, two-factor authentication and secure access controls.
Team collaboration
Assign, mention and share private notes across every channel.
Integrations
Shopify, Stripe, Twilio, Meta, Telegram, LINE, Salesforce and the tools your team already uses.
Mobile apps
Reply from anywhere with iOS and Android apps.
On-prem and whitelabel
Premium deployments with custom features and personalized SLAs.
Dedicated onboarding
Account managers who help you launch and grow.
Pricing
Pick a plan. Grow faster.
Get started in minutes. No downloads, no software installation.
Free
For small teams and startups.
$0/ month
Get started- One seat
- Live chat widget for your website
- Unified inbox
- Unlimited conversations
- iOS and Android apps
- Contacts
Most popular
Standard
For small and medium teams.
$29/ seat / month
Try for free- Everything in Free, plus
- WhatsApp Business API
- Twilio SMS and calls
- Email integration
- Instagram Direct
- Facebook Messenger
- Telegram bot
- Flow-based chatbot
Advanced
For medium and large teams.
$79/ seat / month
Try for free- Everything in Standard, plus
- Whelp AI Agents
- Dynamic chatbot
- Instagram and Facebook comments
- Broadcasts on WhatsApp, SMS, Telegram and email
- Mobile chat SDKs
- Dedicated account manager
- 24/7 support by live chat and email
Premium
For medium and large enterprises.
Custom
Talk to us- On-prem deployment
- Whitelabel
- Custom features
- Unique pricing
- Personalized SLA
- Dedicated onboarding
WhatsApp Business Platform conversation fees are charged by Meta and are not included in plan prices.
Questions, answered.
Connect your channels (WhatsApp, web chat, SMS, email, voice and social) to one shared inbox. AI Agents answer routine questions instantly and hand complex conversations to your team with full context.
No. Whelp runs in your browser and you can get started in minutes. iOS and Android apps are available for agents on the go.
A modern web browser is all you need. Some channels, like the WhatsApp Business API, need a short verification with the provider.
Every plan includes unlimited conversations. WhatsApp Business Platform fees are billed separately by Meta.
All cloud connections are encrypted end to end, two-factor authentication is available, and on-premises deployment is available for maximum control. See our privacy policy for full details.
Yes. Contact our team and we’ll cancel it. Your plan keeps its features and limits until the end of the billing cycle.
Yes. Premium and Enterprise customers get packages tailored to their volume. Talk to us for a quote.
About Whelp
We believe great support shouldn’t require a bigger team.
Whelp, Inc. builds AI Agents and an omnichannel inbox so businesses of every size can answer every customer, on every channel, without burning out the people behind the screen.
Customers first
Fast, personal answers on the channel each customer prefers.
AI with a human handoff
Automation for the routine. People for the moments that matter.
Simple by design
No downloads, no installation. Live in minutes.
Book a demo
See Whelp on your own support volume.
In 30 minutes we’ll show you how AI Agents and the Omnichannel Inbox fit your channels, team and industry.
A tailored walkthrough, not a generic tour
Your top ticket types, automated live
Pricing for your team size
Email: hello@whelp.co
System status: status.whelp.co