Unpack all the features Whelp has to offer.
Connect your favorite apps for ultimate productivity.
Book a Demo
Feature-rich platform, yet easy to use
Whelp offers a wide range of features designed for you to build long-lasting customer relationships.
Cloud-based or an on-site software solution to meet the requirements of an enterprise of any size.
Get started in minutes, no technical knowledge required. Simple and intuitive interface.
From voice to email, chat to SMS, social to knowledge base, all-in-one customer support solution.
Unified Customer Messaging SaaS
Connect with your customers where they are.
Know exactly which customer is waiting for a reply to a query and which co-worker is getting things done.
Get colleagues and teams involved, all you need is to mention them. Keep your team in sync and up to date.
Use pre-canned replies or articles from the knowledge base.
Connect voice, sms, livechat, e-mail, WhatsApp, Facebook Messenger and more in one shared inbox.
Teams and tasks
Managers or team leads can easily create groups of employees with different skills, tasks and responsibilities.
Take notes and share them with your co-workers, so your team is always up to date.
View various standard reports including response times, agent activity and conversation handling times.
Integrate with apps or e-commerce platforms such as Shopify, Wordpress to unlock customer value for every conversation.
Both the software and system messages are available in several languages. Additional languages can be added.
Start in voice, continue in chat, wrap up in email and follow up with text message. Continuous conversations for a long-lasting customer relationship.
A better way to acquire new users
Your all-in-one Customer Support Platform
Communicate with your customers on their favorite channel. Exceed their expectations with uninterrupted customer support using the omnichannel cloud solution from Whelp.
1 free account · Easy setup · Cancel any time. Check out
Terms of Service