We help companies communicate with customers more effectively and efficiently. Whelp is a conversational customer support platform that helps businesses to communicate with customers across any channel. Whelp offers an AI-based chatbot that automates up to 60% of the customer inquiries. In addition to automation, Whelp’s customer management platform offers an intuitive feature-rich interface to unify customer messaging from multiple channels into a single screen.
Whelp offers tools and omnichannel solutions to help businesses streamline conversations through their customers’ preferred channels — like SMS, Voice, WhatsApp, WeChat, Messenger, Email and Live Chat, and other social messengers. Whelp gives agents a powerful platform to enhance the customer support and end consumers instant, safe and secure access to information they need. It also means they can spend less time on hold, avoid repeating stories to multiple agents, and get more time to do what they love.
Headquartered in Toronto, Canada, Whelp is currently powering the customer support for more than 550 companies across 16 countries. With more than 2,000 agents using the omnichannel platform for conversational customer support, Whelp is proud to be a 500 Startups and Techstars portfolio company.